Expanded Weekly Sales Program FAQs
CLICK ON YOUR QUESTION
- Do I need a subscription?
- Do I have to take the same zip codes each week?
- How do I change my selected zip codes, add or delete?
- Can I have leads monthly rather than weekly?
- Can I share a zip code with another agent?
- How do I get a zip code that has been taken by another agent?
- Can I select demographics, i.e. age, income, homeowner, etc.?
- How many times can I market to a record?
- How will I receive my data?
- What other databases are available?
- How does Premove build their database?
- Will I get bad records?
- How can I pay?
- Can I pay by check?
- Is my credit card information safe online?
- Who can I contact to update my account information?
- Who can I contact with questions?
- How do I cancel?
QUESTIONS AND ANSWERS
- Do I need a subscription?
Yes! - a subscription will guarantee that you receive new leads automatically, every week and at the current price.
- Do I have to take the same zip codes each week?
Yes, unless you want to change your subscription account.
- How do I change my selected zip codes, add or delete?
To change your current zip code selections, please contact us at help@premove.com with your changes. Note: there is a change fee of $20.00 to cover admin time.
- Can I have leads monthly rather than weekly?
No. This is a weekly subscription program. It keeps your leads fresh, fast and responsive to your offer.
- Can I share a zip code with another agent?
Not through us. If you want to do it independently, that's OK. We'll continue to charge the agent "of record".
- How do I get a zip code that has been taken by another agent?
Unfortunately you can't until the "other" agent relinquishes. You can, however send us an e-mail and we'll maintain a waiting list and advise if/when your zip becomes available.
- Can I select demographics, i.e. age, income, homeowner, etc.?
We find that a flow of fresh leads is more cost effective than paying extra for older data with demographic selections.
- How many times can I market to a record?
Twice - mail and call.
- How will I receive my data?
It will be e-mailed in "CSV" format (Comma-delimited Separated Values) and should be "opened" in Excel.
- What other databases are available?
Saturation weekly cycle leads are shipped every Thursday. For more information, click "Get Started."
- How does Premove build their database?
Merging telephone connects from multiple 411/Directory Assistance data sources each week. We remove duplicates, 2nd lines, data lines and etc.
- Will I get bad records?
Yes. About 3% to 6% are inevitable when you get leads out as quickly as we do. All of our clients want them "before the competition", so while we could reduce errors if we waited for corrections to come through—we won't—there will be some returned mail. This program is designed to provide you with a steady flow of new business. If you find that a 5% return is a "deal-breaker" then the economics are too tight and you should seek another source for your sales leads.
- How can I pay?
We accept Visa, MasterCard, American Express and Discover.
- Can I pay by check?
We currently do not accept checks as a form of payment.
- Is my credit card information safe online?
Yes! All credit card information entered on our site is sent through a secure connection, using 128-bit encryption.
- Who can I contact to update my account information?
Email us at help@premove.com.
- Who can I contact with questions?
E-mail us at info@premove.com. We'll answer within 24 hours. If you need immediate assistance, call us at 888-625-6401.
- How do I cancel?
You may cancel at anytime by giving 2 weeks prior notice by email to info@premove.com. The two week notice gives us time to adjust our files. You will be charged for shipped leads only.
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